Privacy Policy

Welcome to OneRush, a destination for online casino entertainment. This Privacy Policy outlines how OneRush collects, uses, processes, and protects your personal information when you use our website and services. We protect your privacy and the security of your data. By accessing or using OneRush, you agree to the terms of this Privacy Policy. Read it carefully to understand our practices regarding your information and how we will treat it.

OneRush operates in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant. We maintain high standards of data privacy. Our goal is to provide you with a transparent and secure gaming environment.

OneRush collects various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data you provide directly during registration, such as your full name, date of birth, email address, postal address, phone number, and national identification number (where required for verification).
• Financial Information: Details related to your deposits and withdrawals, including payment method information (e.g., credit card numbers, bank account details). Sensitive payment data is typically processed by secure third-party payment providers and not stored directly by OneRush in its entirety.
• Transactional Information: Records of your betting activity, game play, deposits, withdrawals, and other transactions conducted through your OneRush account.
• Technical Data: Information about your device and internet connection, including IP address, browser type and version, operating system, device identifiers, and referring website addresses.
• Usage Data: Details of how you use our website and services, such as pages visited, games played, time spent on pages, and clickstream data.
• Communication Data: Records of your communications with OneRush, including live chat transcripts, emails, and phone calls.
• Verification Data: Documents and information provided for identity verification (KYC, Know Your Customer) and anti-money laundering (AML) purposes, such as copies of passports, driver's licenses, or utility bills.

OneRush uses the collected information for several purposes: to operate, maintain, and improve our services, and to comply with legal obligations:

• To Provide Services: To manage your account, process your bets and transactions, facilitate gameplay, and provide customer support.
• For Security and Verification: To verify your identity, prevent fraud, money laundering, and other illegal activities, and ensure the integrity of our platform. This maintains a safe environment at OneRush.
• To Improve Our Services: To understand how you use OneRush, analyze trends, develop new features, and enhance user experience.
• For Communication: To send you important updates, service announcements, promotional offers (where you have consented), and respond to your inquiries.
• For Legal and Regulatory Compliance: To comply with our licensing obligations, anti-money laundering regulations, responsible gaming requirements, and other legal mandates.
• For Personalization: To tailor content and offers to your preferences, making your experience with OneRush more relevant and enjoyable.

OneRush processes your personal data based on several legal bases, depending on the specific context:

• Performance of a Contract: Processing is necessary for the performance of the contract between you and OneRush, specifically to provide you with our gaming services.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which OneRush is subject, such as anti-money laundering laws, responsible gaming regulations, and tax laws.
• Legitimate Interests: Processing is necessary for the legitimate interests pursued by OneRush or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes fraud prevention, network and information security, and service improvement.
• Consent: In certain situations, OneRush may rely on your explicit consent for processing specific types of personal data, particularly for marketing communications. You may withdraw your consent at any time.

OneRush may share your personal information with third parties under specific circumstances, always with appropriate safeguards:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, IT support, customer service, identity verification, and marketing services. These providers are bound by contractual obligations to protect your data and only use it for the purposes for which it was disclosed.
• Regulatory Bodies and Law Enforcement: OneRush will disclose your information when legally required to do so by our licensing authority, government agencies, or law enforcement bodies, particularly in connection with fraud prevention, anti-money laundering, or responsible gaming investigations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
• Affiliates: Your data may be shared with companies within the same corporate group as OneRush for operational, analytical, and marketing purposes, provided they adhere to this Privacy Policy.

We do not sell your personal data to third parties for their independent marketing purposes.

OneRush protects your personal information from unauthorized access, alteration, disclosure, or destruction. We implement robust technical and organizational measures, including:

• Encryption: We use SSL (Secure Socket Layer) encryption technology to protect data transmitted between your device and our servers.
• Access Controls: Access to your personal data is restricted to authorized personnel who have a legitimate business need to access it.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized access.
• Regular Audits: We conduct regular security assessments and audits to identify and address potential vulnerabilities.
• Employee Training: Our staff receive regular training on data protection and privacy best practices.

While we use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, OneRush cannot guarantee its absolute security.

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal data held by OneRush:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that OneRush correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You may request the restriction of processing of your personal data under certain conditions.
• Right to Data Portability: You may receive your personal data in a structured, commonly used, and machine-readable format and transmit that data to another controller.
• Right to Object: You may object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.
• Right to Lodge a Complaint: You may lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, contact us using the details provided in the "Contact Us" section below. OneRush will respond to your request in accordance with applicable data protection laws.

OneRush uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Necessary for the website to function correctly, enabling core functionalities like secure login and transaction processing.
• Analytical/Performance Cookies: Help us understand how visitors interact with OneRush by collecting information anonymously, which allows us to improve our website and services.
• Functionality Cookies: Used to remember your preferences and choices, such as language selection or region, to provide a personalized experience.
• Marketing/Targeting Cookies: Used to deliver advertisements relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality and your experience of the OneRush website.

OneRush retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. Typically, this means we will retain your data for the duration of your active account with OneRush and for a further period as required by our licensing authority or relevant laws (e.g., anti-money laundering regulations often require data retention for five to ten years after account closure).

Once your data is no longer required, it will be securely deleted or anonymized.

As OneRush operates globally, your personal information may be transferred to, and processed in, countries outside of your country of residence, including countries that may not offer the same level of data protection as your home jurisdiction. When we transfer your data internationally, OneRush implements safeguards to ensure your data remains protected, such as relying on standard contractual clauses approved by relevant authorities, or ensuring the recipient country has been deemed to provide an adequate level of protection.

OneRush services are not for individuals under the legal gambling age in their respective jurisdiction, which is typically 18 years or older. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information from our records. If you believe we might have any information from or about a child, contact us.

OneRush may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how OneRush is protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, contact the OneRush Data Protection Officer:

• By Email: [email protected]
• By Live Chat: Available on our website during operational hours.
• By Post: [Insert generic postal address or "our registered office" if no specific address is provided to the public for privacy inquiries]

OneRush addresses your inquiries promptly and transparently.