Privacy Policy

Welcome to OneRush. This Privacy Policy outlines how OneRush, operated by [Company Name, if you wish to include it, otherwise omit], collects, uses, processes, and protects your personal information when you use our website and services. We protect your privacy and handle your personal data responsibly, complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By accessing or using OneRush, you agree to this Privacy Policy. Read it carefully to understand our practices regarding your data. If you do not agree with these terms, do not use our services.

OneRush collects various types of information to provide and improve our services, manage your account, and meet our legal and regulatory obligations. This information falls into these categories:

• Information You Provide Directly: This includes data you submit when registering an account, making deposits or withdrawals, participating in promotions, or contacting customer support. This may include your full name, date of birth, gender, residential address, email address, telephone number, payment details (e.g., credit/debit card numbers, bank account information), and identification documents (e.g., passport, driving licence).
• Information Collected Automatically: When you interact with OneRush, we automatically collect certain technical and usage data. This includes your IP address, device type, operating system, browser type, referring URLs, pages viewed, time spent on pages, and game play history. This data helps us understand how you use our platform and enhances your experience.
• Information from Third Parties: We may receive information about you from third-party service providers, such as identity verification services, financial institutions, and fraud prevention agencies. This fulfills our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

OneRush uses the collected information for various purposes, all to provide a secure, enjoyable, and compliant gaming experience:

• To Provide Services: We use your data to create and manage your account, process your transactions (deposits and withdrawals), allow you to participate in games, and provide customer support.
• For Security and Fraud Prevention: Your information verifies your identity, prevents fraudulent activities, detects and investigates suspicious transactions, and ensures the integrity of our platform. This includes complying with AML and counter-terrorism financing regulations.
• To Improve Our Services: We analyse usage data to understand player preferences, identify areas for improvement, develop new features, and optimise the overall user experience on OneRush.
• For Marketing and Promotions: With your consent, we may use your contact details to send you information about promotions, bonuses, new games, and other offers that may interest you. You can opt out of marketing communications at any time.
• To Comply with Legal and Regulatory Obligations: We process your data to meet our obligations under applicable laws and regulations, including those related to licensing, responsible gaming, and tax reporting.
• For Internal Operations: This includes troubleshooting, data analysis, testing, research, statistical purposes, and ensuring network and information security.

Under the GDPR, OneRush processes your personal data based on these legal grounds:

• Performance of a Contract: We process your data when it is necessary for the performance of the terms and conditions of service that you have agreed to, such as managing your account and processing transactions.
• Legal Obligation: We process your data where it is necessary to comply with a legal or regulatory obligation to which OneRush is subject. This includes anti-money laundering, KYC, and responsible gaming regulations imposed by our licensing authority.
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This includes improving our services, preventing fraud, ensuring network security, and conducting business analytics.
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for direct marketing activities. You have the right to withdraw your consent at any time.

OneRush may share your personal information with third parties under specific circumstances and always with appropriate safeguards:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT and hosting providers, and customer support platforms. These providers are contractually bound to protect your data and only use it for the purposes specified by OneRush.
• Regulatory and Law Enforcement Authorities: We will disclose your information when legally required by regulatory bodies, law enforcement agencies, or other governmental authorities, particularly in relation to fraud prevention, anti-money laundering, or responsible gaming investigations.
• Affiliates and Business Transfers: In a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity or its affiliates.
• Fraud Prevention and Responsible Gaming Organisations: We may share information with organisations dedicated to preventing fraud and promoting responsible gaming to protect our players and maintain the integrity of our services.
• Professional Advisors: We may share your data with our professional advisors, such as lawyers, auditors, and consultants, when necessary for legal, financial, or operational advice.

We ensure that all third parties who receive your data protect it consistently with this Privacy Policy and applicable data protection laws.

OneRush takes the security of your personal data seriously. We implement robust technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption: All sensitive data transmitted between your device and our servers is encrypted using industry-standard SSL (Secure Socket Layer) technology.
• Access Controls: Access to your personal data is restricted to authorised personnel who require it to perform their job functions.
• Firewalls: Our systems are protected by advanced firewalls to prevent unauthorised access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Employee Training: Our staff receive regular training on data protection and security best practices.

While we protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously enhance our security protocols.

As a user of OneRush, you have several rights regarding your personal data under the GDPR:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ('Right to Be Forgotten'): You can request the deletion of your personal data, subject to certain legal and regulatory obligations that may require us to retain some information.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
• Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact our Data Protection Officer using the details provided in the "Contact Us" section. We will respond to your request within the legally required timeframe.

OneRush uses cookies and similar tracking technologies to enhance your experience, analyse site usage, and provide personalised content. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: These are necessary for the website to function correctly, enabling core functionalities like secure login, session management, and transaction processing.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on the site, and any error messages. This data is aggregated and anonymous, helping us improve the website's performance.
• Functionality Cookies: These remember your preferences, such as language choices or region, to provide a more personalised experience.
• Marketing/Targeting Cookies: These cookies deliver advertisements more relevant to you and your interests. They may also limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Disabling cookies may prevent you from using all OneRush website features.

OneRush retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose of processing. For example:

• Account Information: We retain your account data for the duration of your active account and for a period thereafter as required by our licensing authority and anti-money laundering regulations (typically 5-7 years after account closure).
• Transaction Data: Financial transaction records are retained for a period mandated by tax and financial regulations.
• Marketing Consent: If you have opted in for marketing, we will retain your contact details until you withdraw your consent.

Once the retention period expires, your personal data will be securely deleted or anonymised, making it impossible to identify you. In some cases, we may retain data for longer periods if required by law, court order, or to resolve disputes.

OneRush may operate globally, so your personal data may be transferred to, and stored at, a destination outside of your country of residence, including outside the European Economic Area (EEA). When we transfer your data internationally, we take all reasonable steps to ensure that it is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

We ensure such transfers are protected by appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs): Implementing data protection clauses approved by the European Commission.
• Adequacy Decisions: Relying on countries deemed to provide an adequate level of data protection by the European Commission.
• Binding Corporate Rules (BCRs): For transfers within a corporate group.

By using OneRush, you acknowledge and agree to the potential transfer of your personal data to countries outside your jurisdiction, provided such transfers are conducted with appropriate safeguards in place.

OneRush services are not for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will immediately delete such information from our records and terminate their account. We encourage parents and guardians to monitor their children's online activity and use parental control tools to prevent children from accessing inappropriate content.

OneRush reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or regulatory obligations. When we make significant changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date. We may also notify you via email or through prominent notices on our platform. Review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of OneRush after any changes signifies your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how OneRush handles your personal data, contact our Data Protection Officer:

Email: [email protected]

Postal Address: [Our Registered Office Address, if you wish to include it, otherwise omit]

We resolve any complaints about our collection or use of your personal data. You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.